Purchased products will be delivered by Cleto Munari design Associati srl at the address indicated by the customer as a destination address.
The choice of the various modes of transport will be made by the customer at the time of purchase.
For our shipping we trust in services of qualified couriers such as BRT or couriers specialized in the delivery of furniture and furnishings to ensure the quality of the service and the integrity of the products.
The goods are properly packed for travel and they are at the risk of the purchaser from the time of delivery to the carrier. Therefore, Cleto Munari design Associati srl recommends that the customer verifies the condition of packages immediately upon delivery.
In case of delays, accidents, total or partial loss or other problems, it is up to the customer to have recourse to the carrier, without it being the responsibility of Cleto Munari design Associati srl.
Therefore, at the point of delivery, Cleto Munari design Associati srl recommends the customer to check on the condition of the delivered goods before signing the acknowledgement of receipt for the package. Once you sign it’s not longer possible to open a claim for any damaged products. It’s in your right to open and check any products if the packaging has any sign of damage .
If the customer notes any damage he/she shall reject the products or issue hand written, precise and dated reservations. These reservations must be confirmed by registered letter with recorded receipt sent to the carrier within three (3) working days following the delivery date of the products. A copy shall be sent to Cleto Munari design Associati srl, Via A. Chinotto n. 3, 36100 Vicenza, Italy.
Deliveries take place in 3/4 days for Italy and 8/10 days for European destinations only for products available in stock. For products not available in stock, deliveries will be entrusted to the carrier within 4/8 weeks from the receipt of any accreditation or proof of payment.
The shipping terms listed on the website, despite being carefully evaluated, are not binding for Cleto Munari design Associati srl, which can then confirm or change them depending on your actual needs.
Delivery times are indicative if there are no physical or structural impediments (e.g. incorrect addresses) or force majeure events such as strikes, natural disasters, problems related to shipping/delivery/manufacture, exchange rate fluctuations, governmental actions and/or regulations. If the force majeure event continues for a period exceeding two months, each party shall be entitled to terminate the contract without any compensation being due to the counterparty.
The delivery is considered as executed by the time the product is delivered to the customer. The delivery document issued by the carrier, dated and signed by the customer upon the delivery of the product, will provide a proof relating to the transport and the release of the goods.
In case of error inherent to the product, the customer agrees to return such product or products to Cleto Munari design Associati srl within 7 (seven) days from the receipt, providing to return the product unopened, in its original state and packaging with the accompanying documents. For on-line orders placed directly on-line the delivery terms are always street level.
The customer accepts these conditions by purchasing.